1. Scope and accounts
These terms apply to the Card Junkie website, mobile/web scanner, collection tools, marketplace, creator features and grading services (collectively, the “Service”). Use of the Service constitutes acceptance of these terms. If you disagree, do not use the Service.
Provide accurate account information and keep credentials private. You are responsible for activity using your account. Adults must manage purchases, selling accounts, payout onboarding and paid services. Minors must have the permission and supervision required by applicable law. People under 13 may not register for an account.
2. Marketplace roles
Card Junkie provides technology for individual buyers and sellers to transact. Unless explicitly shown as a Card Junkie-owned listing, listed physical cards belong to the seller; Card Junkie does not take possession of those cards for ordinary marketplace orders. The seller, not Card Junkie, is responsible for the authenticity, accuracy, legality, description, condition, packing and fulfillment of the card sold.
Sellers must have the right to sell the items listed, describe them accurately and never offer counterfeits, stolen goods, misleading reproductions or prohibited materials. We may remove listings, suspend accounts, investigate disputes or restrict payouts as permitted by law and provider rules.
3. Orders, prices and shipping
A minimum of $5 in card items is required from EACH seller before shipping and taxes; cards priced below $5 may be combined to reach the minimum. The buyer makes one Stripe payment for the entire cart. The buyer pays the item price plus shipping per seller order and any applicable taxes or other amounts shown at checkout. The transaction is not complete until payment confirmation. Inventory or fulfillment status may affect an order after payment.
The currently configured seller shipping target is within 48 hours of payment. Any individual card or item priced over $20.00 requires shipment tracking. Any individual card or item priced at $100.00 or more also requires shipping insurance covering the full shipment value. The seller must ensure insurance covers the full shipment value and confirm it before marking the order shipped. Included carrier coverage is acceptable when sufficient. The rule uses each item's paid unit price, not the combined order subtotal. Higher-value orders may also require signature confirmation. Sellers must provide accurate shipment details and comply with applicable carrier rules. Delivery time cannot be guaranteed.
4. Fees and seller transfers
The current marketplace fee and subscription pricing are listed on the Fees & Membership page. The applicable Free or active Seller Pro selling fee applies to the card subtotal only, excluding buyer-paid shipping for each seller order. It is deducted before the seller transfer. Collector Pro does not qualify for the Seller Pro rate. A separate $0.75 Card Junkie seller-order processing fee is deducted once per seller order, in addition to the percentage selling fee. Buyers are not charged this $0.75 fee. Other Stripe/provider/account charges may still apply.
Stripe manages payment collection and connected-account onboarding. Payout eligibility, timing, holds, refunds and related charges depend on payment-provider requirements as well as order status. Creators are compensated under their individual code agreements, not a guaranteed public rate.
5. Refunds, cancellations, returns and disputes
For step-by-step help with missing, damaged, counterfeit or misdescribed items, see Buyer help and order problems. If you cannot sign in, use account-access support. Keep the item and packaging, record evidence and contact support before returning an item. A ticket does not automatically cancel an order or issue a refund.
Buyer and seller obligations depend on the listing, disclosed seller return policy, applicable consumer law and the payment provider’s rules. Report non-delivery, damaged shipments, materially misdescribed or suspected counterfeit cards promptly through the relevant order channels. Do not assume that every purchase is automatically returnable or that every dispute results in a refund.
Subscription renewals and billing are processed by Stripe. Subscriptions renew at the selected cadence unless canceled. Cancellation normally stops future renewals and does not automatically refund charges already processed, except where required by law or expressly agreed. Manage a subscription through the billing portal.
Chargebacks, unauthorized payments, payment reversals and fraudulent claims may lead to account or payout restrictions. Nothing here removes rights that applicable consumer protection laws give you.
6. Scanning, valuation and grading estimates
Card identification, card-condition assessment, independent Card Junkie Market Price medians, recent completed-sales averages, AI estimates and grading vectors are informational tools. Data may be incomplete, delayed, inaccurate or unsuitable for a specific card. They do not represent a guaranteed resale value, certified appraisal, investment advice or a promised PSA/CGC/BGS grade.
Grade Scan offers two complimentary saved estimates for eligible new free use, followed by Pro access. AI sold-price lookups have separate usage limits even for subscribers. A physical Card Junkie grading submission is a separate paid service, subject to intake instructions, physical review, shipping and insurance terms. Card Junkie grading is independent of PSA and other third-party graders.
7. Creator and referral programs
Creator participation requires approval and a valid account. Referral codes, discounts, commission bases, rates, payout availability and reversals depend on the specific creator arrangement. Fraudulent self-referrals, misleading promotions and misuse of codes are prohibited.
8. Content and intellectual property
You retain rights to original images and content you submit. You grant Card Junkie a limited license to host, display, resize, analyze and transmit that content as reasonably needed to operate the features you choose. Do not upload content that infringes others’ rights. All third-party brands, trading card artwork, set names and grading trademarks belong to their respective owners. Card Junkie does not claim endorsement by them.
9. Service availability and limitations
Services are provided on an as-available basis, subject to applicable warranties and laws. Outages, provider limits, price-feed gaps or technical errors may occur. We do not promise that all cards are identifiable, that a particular sale will complete or that a grading/valuation result will be accurate.
To the extent permitted by law, Card Junkie is not responsible for indirect or consequential losses caused by unsupported reliance on reference pricing or user-provided listings. This provision does not exclude liability that the law forbids us to exclude.
10. Changes, privacy and contact
Fees, functions and policies may be updated, with appropriate notice where required. The applicable checkout amount will be disclosed before payment. Our Privacy Policy explains personal-data practices. For questions, complaints or legal notices, contact Contact support in Card Junkie.